About BugSnap
Built by Akusara Digital to make bug reporting effortless for developers, QA, and product teams.
Data Sovereignty by Design
We believe your diagnostic captures and screen recordings belong to you, not your tools vendor. Every video and screenshot is uploaded directly to your own Google Drive. No proprietary lock-in.
Zero-Knowledge Architecture
Our backend never stores your video streams, console logs, or customer data. Everything stays within your authorized Google Drive infrastructure, protected by Google's enterprise security.
Built by Developers, for Teams
Created by Akusara Digital in Indonesia, BugSnap was born from the frustration of vague bug reports and endless 'can you reproduce it?' Slack threads. We build the tool we wanted to use every day.
Privacy First
Automated sensitive data blurring ensures passwords, tokens, and PII are redacted before captures leave your screen. Compliance-ready for GDPR and SOC 2 teams.
The Best Bug Report is One That Fixes Itself
When a developer gets a bug report with a screen recording, synchronized console errors, and exact network request payloads, the debugging phase takes minutes instead of hours. No back-and-forth questions. No waiting for staging deployments. Just pure, focused problem-solving.