How does the Google Drive integration work?

All captures are stored directly in your own Google Drive under a dedicated BugSnap folder. You retain full ownership and control of your files - delete or manage them anytime from Drive. We never hold your recordings on our servers.

Are the attached DevTools logs secure?

Yes. Only diagnostic information - console errors, failed requests, and environment metadata - is captured. Sensitive data like passwords and tokens is never recorded.

Is BugSnap really free?

Yes! The core screen recorder and Google Drive storage integration is completely free. Paid plans unlock advanced team controls for growing teams.

Do my team members need the extension to view links?

No. Anyone you share a link with can view the recording, screenshots, and attached context directly in their web browser without downloading the extension.

The Bug Reporting Toolkit Built for High-Velocity Teams

Turn vague 'it's broken' reports into actionable debugging context with 1-click video, automated DevTools logs, and your own Google Drive storage.

Screen & Audio Recording

Capture Screenshots & Screen Recordings with Audio

Record your screen, a specific window, or a Chrome tab in crisp HD. Add voice narration or webcam overlay to explain complex reproduction steps effortlessly.

One-click shortcut: Ctrl + Shift + S for screenshot
Hotkey: Ctrl + Shift + F for screen recording
Canvas editor to annotate, crop, highlight, or blur sensitive data

esc

💡 Try pressing the shortcuts on your keyboard right now

Console & Network Diagnostics

Auto-Captured

HTTP 502 Bad Gateway

GET /api/v2/workspace/metrics • 812ms

Trace: WorkspaceLayout.tsx:84 > useMetrics.ts:31

Automated DevTools

Zero-Config Console & Network Error Logs

No need to explain 'how to open DevTools' to non-technical team members. BugSnap automatically captures failed HTTP requests, console errors, user actions, and environment metadata directly with every recording.

What gets attached automatically:

• JavaScript unhandled exceptions with full stack traces

• Failed network requests (status code, headers, URL, payload)

• Browser version, OS, viewport dimensions, screen scale

Ownership & Privacy

Stored in Your Own Google Drive

Unlike other platforms that store your files on their servers, BugSnap uploads video & image files directly to your personal Google Drive account. You retain 100% ownership and control of your files, your privacy, and your storage limits - on every plan, free or paid.

Zero server storage: we never hold a copy of your files
Shareable link works for anyone — viewers don't need BugSnap
Interactive player with timestamped feedback directly on the video

My Drive / BugSnap

100% Owned by You

bug-checkout-error-2026-09.webm

12.4 MB

devtools-telemetry.json

48 KB

Formatted Bug Report

Linear / Jira format

## Summary

Checkout button throws TypeError on click

## Environment

Chrome 129 / macOS / 1920x1080

## Telemetry Attached

1 console error • 1 HTTP 500 error

Integration Ready

Copy to Jira, Linear, GitHub, or Slack in 1 Click

Formatted Markdown tickets ready to paste. Developers get steps to reproduce, video link, and exact error stack trace right inside their issue tracker.

Get Started in 30 Seconds

Ready to streamline your bug reports?

Install the BugSnap extension and start capturing screen recordings, audio, and DevTools logs in seconds - saved directly to your own Google Drive, free, no credit card required.

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